Privacy Policy

We encourage You to read this Policy carefully to help You make informed decisions about sharing Your information with us. We take privacy very seriously and ensure that we communicate to You, in the clearest way possible, how we treat personal information.
The defined terms in this Policy have the same meaning as in our Terms of Use, which You should read together with this Policy. By accessing our Website and using our Service, You consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

PRIVACY POLICY

Oojeema collects Your personal information
Oojeema is a provider of online accounting system that’s simple, smart, and secure and gives business owners and their consultants real-time visibility of a  individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.
business’ financial position.
The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable
Oojeema may collect personal information directly from You when You:

  • register to use the Service,
  • use the Service,
  • post to the Oojeema Community forum or on our blog,
  • contact the Oojeema support team, and
  • visit our Website.

You can always choose not to provide Your personal information to Oojeema, but it may mean that we are unable to provide You with the Service.

Oojeema may receive personal information from You about others
Through Your use of the Service, Oojeema may also collect information from You about someone else. If You provide Oojeema with personal information about someone else, You must ensure that You are authorized to disclose that information to Oojeema and that, without Oojeema taking any further steps required by applicable data protection or privacy laws, Oojeema may collect, use and disclose such information for the purposes described in this Policy.
This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, Oojeema’s identity, and how to contact Oojeema.
Where requested to do so by Oojeema, You must also assist Oojeema with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.

Oojeema collects, holds, and uses Your personal information for limited purposes

Oojeema can aggregate Your non-personally identifiable data

By using the Service, You agree that Oojeema can access, aggregate and use non-personally identifiable data Oojeema has collected from You. This data will in no way identify You or any other individual.

  • Oojeema may use this aggregated non-personally identifiable data to:
  • assist us to better understand how our customers are using the Service,
  • provide our customers with further information regarding the uses and benefits of the Service,
  • enhance small business productivity, including by creating useful business insights from that aggregated data and allowing You to benchmark Your business’ performance against that aggregated data, and
  • otherwise to improve the Service.

Oojeema holds your personal information on servers located in the U.S.
All Data, including personal and non-personal information, that is entered into the Service by You, or automatically imported on Your instruction, is transferred to Oojeema’s servers as a function of transmission across the Internet. By using the Service, You consent to Your personal information being transferred to our servers as set out in this Policy.
Currently our servers are located in the United States of America (U.S.), primarily at Telecom Center LA – a multi-tenant carrier neutral telecom facility located in the heart of the downtown Los Angeles business district, and Your personal information will be routed through, and stored on, those servers as part of the Service. If the location of our servers change in the future, we will update this Policy. You should review our Policy regularly to keep informed of any updates.
By providing Your personal information to Oojeema, You consent to Oojeema storing Your personal information on servers hosted in the U.S. While Your personal information will be stored on servers located in the U.S., it will remain within Oojeema’s effective control at all times. The server host’s role is limited to providing a hosting and storage service to Oojeema, and we’ve taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, Your personal information.
If You do not want Your personal information to be transferred to a server located in the U.S., You should not provide Oojeema with Your personal information or use the Service.

Oojeema takes steps to protect your personal information
Oojeema is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorized access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities RapidSSL, and all Data transferred between You and the Service is encrypted. You can find out more about our security arrangements and our data protection measures on our Security Policy.
However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.
We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorized persons or in any unauthorized manner.

Oojeema only discloses Your Personal Information in limited circumstances
Oojeema will only disclose the personal information You have provided to us to entities outside the Oojeema group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.
Oojeema will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that Oojeema may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.
The third parties who host our servers do not control, and are not permitted to access or use Your personal information except for the limited purpose of storing the information.

Oojeema does not store Your credit card details
If You choose to pay for the Service by credit card, Your credit card details are not stored by the Service and cannot be accessed by Oojeema staff. Your credit card details are encrypted and securely stored by PayPal to enable Oojeema to automatically bill your credit card on a recurring basis. You should review Paypal’s (https://www.paypal.com/ph/webapps/mpp/ua/privacy-full) to ensure you are well informed.

You may request access to Your personal information
It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us at support@oojeema.com.
Oojeema will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).
We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service. However, we may also be required to keep some of Your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

Oojeema uses cookies
In providing the Service, Oojeema utilizes “cookies”. A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.
We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services. You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.
We do not respond to or honor “Do Not Track” requests at this time.

You can opt-out of any email communications
Oojeema sends billing information, product information, Service updates and Service notifications to You via email. Our emails will contain clear and clear instructions describing how You can choose to be removed from any mailing list not essential to the Service. Oojeema will remove You at Your request.

You are responsible for transfer of Your data to third-party applications
The Service may allow You, the Subscriber, or another Invited User within the relevant subscription to the Service to transfer Data, including Your personal information, electronically to and from third-party applications. Oojeema has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that You can be informed of how they will handle personal information.

Oojeema has a privacy complaints process
If You wish to complain about how we have handled Your personal information, please provide us with full details of Your complaint and any supporting documentation by e-mail at support@oojeema.com

  • Oojeema team will endeavor to:
  • provide an initial response to Your query or complaint within 10 business days, and
  • investigate and attempt to resolve Your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Officer.

This policy may be updated from time to time
Oojeema reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Oojeema will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

SECURITY POLICY

Our hosting and service delivery infrastructure ensures the highest level of security. This is supported by a world-class network, data and physical security environment. Security is an ongoing process, not a singular event – we continuously evaluate and reinforce our security policy and practices. Here are just some of the security precautions we take.

SSL
Our servers have SSL Certificates signed by global leaders in certificates, RapidSSL, so all data transferred between the users and the service is encrypted. The encryption is the same as that used for Internet banking.

User access
No one has access to your account unless invited by you and with a level of user permission selected by you. You can remove any invited users whenever you want. You also have the option to invite our Support Team, but it’s for support purposes only and completely at your discretion.

User passwords
Users must choose a strong password and automatic lockouts are enforced when incorrect passwords are repeatedly entered. We don’t allow the browser to save your login, which eliminates access from a stolen or compromised computer. If you leave your computer unattended for an extended period, you will be automatically logged out.

Physical security
Our servers are located within Telecom Center LA – a multi-tenant carrier neutral telecom facility located in the heart of the downtown Los Angeles business district. Security to the building is 24/7 and access is restricted to authorized staff by a combination of special keys, and there are multiple cameras which record all the entering and exciting of the building.

Firewalls & network security
All of our servers are hooked up to APC remote reboot ports in the event that they lockup for any reason. All of the servers are protected by state-of-the-art hardware firewalls, where we have Cisco PIX for the network, as well as additional software firewalls for the servers. Everything is logged and routinely scanned by our system administrators.

Data protection
Oojeema provide 3 levels of backups. We have offsite backups so in the event of a disaster, your data is always safe. All of our servers have Hardware RAID as well as backup drives on the servers themselves, ensuring that your data is safe with us.

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